1. Introduction

This Privacy Policy ("Policy") governs the collection, use, storage, and disclosure of personal information by Abheegrah Foundation ("Foundation", "we", "us", or "our"), a non-profit organisation registered in India, with its registered office at 120, 3rd Floor, Bull Temple Road Cross, Opposite Maratha Hostel, Gaviopuram Extension, Bangalore – 560019, Karnataka, India.

This Policy is published in compliance with the Information Technology Act, 2000 ("IT Act"), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and, to the extent applicable, the Digital Personal Data Protection Act, 2023 ("DPDPA").

By accessing our website or submitting any information through our contact forms, you ("Data Principal" or "User") consent to the terms of this Policy.

2. Information We Collect

We may collect the following categories of personal data:

• Identity Data: Full name.
• Contact Data: Email address, phone number, and postal address (if provided).
• Communication Data: Messages, queries, or feedback submitted via our contact form.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and other technology identifiers on the devices used to access our website, collected automatically through standard web server logs.
• Usage Data: Information about how you use our website (pages visited, time spent, referral source).

We do not knowingly collect sensitive personal data or information (SPDI) as defined under the SPDI Rules, including passwords, financial information, health data, biometric data, or sexual orientation.

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• To respond to enquiries submitted through our contact form.
• To coordinate volunteer activities, awareness campaigns, and blood donation camps.
• To send updates about our healthcare awareness initiatives, where you have opted in.
• To comply with applicable legal obligations.
• To improve our website and communications based on usage analytics.

Under the DPDPA, we process data on the basis of consent (freely given, specific, informed, and unambiguous) and legitimate uses as specified in Section 7 of the Act.

4. Sharing and Disclosure of Data

We do not sell, trade, or rent your personal data to any third party. We may share your data with:

• Service Providers: Trusted third-party vendors (e.g., email delivery services) who process data on our behalf under strict confidentiality obligations and only to the extent necessary.
• Legal Authorities: Where required by law, court order, or governmental authority, including under Section 69 of the IT Act.

Any third-party data processor engaged by us shall be required to comply with applicable Indian data protection laws.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for a maximum of 24 months from the date of submission, unless an ongoing relationship or legal obligation requires otherwise.

6. Your Rights as a Data Principal

Under the DPDPA, you have the following rights:

• Right to Access: Request a summary of personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
• Right to Grievance Redressal: Lodge a complaint with our designated Grievance Officer.
• Right to Nominate: Nominate another individual to exercise rights on your behalf in the event of death or incapacity.

To exercise any of these rights, please write to us at: info@abeegrahfoundation.org. We will respond within 30 days of receipt of your request.

7. Cookies and Tracking Technologies

Our website does not currently deploy advertising cookies or third-party tracking cookies. We may use essential session cookies necessary for the operation of the website. You may disable cookies through your browser settings; however, this may affect certain website functionalities.

8. Security

We implement reasonable security practices and procedures as mandated under Rule 8 of the SPDI Rules, including access controls, encryption where applicable, and periodic security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Grievance Officer

In accordance with the IT Act and SPDI Rules, the details of our Grievance Officer are as follows:

Name: Grievance Officer, Abheegrah Foundation
Email: info@abeegrahfoundation.org
Address: 120, 3rd Floor, Bull Temple Road Cross, Opposite Maratha Hostel, Gaviopuram Extension, Bangalore – 560019
Response Time: Within 30 days of receipt of complaint.

11. Changes to This Policy

We reserve the right to amend this Policy at any time. Any material changes will be posted on this page with an updated effective date. Continued use of our website following such changes constitutes your acceptance of the revised Policy.

12. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka.

1. Acceptance of Terms

By accessing or using the website of Abheegrah Foundation ("Foundation", "we", "us"), located at its registered address of 120, 3rd Floor, Bull Temple Road Cross, Opposite Maratha Hostel, Gaviopuram Extension, Bangalore – 560019, Karnataka, India, you ("User") agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please discontinue use of this website immediately.

These Terms are governed by the Information Technology Act, 2000, the Indian Contract Act, 1872, and all other applicable laws of India.

2. Nature of the Foundation and Website

Abheegrah Foundation is a non-profit organisation engaged exclusively in healthcare awareness activities. This website is published solely for informational and awareness purposes. The Foundation does not:

• Provide any form of medical advice, diagnosis, or treatment;
• Act as a healthcare service provider, clinic, or hospital;
• Facilitate doctor-patient relationships;
• Guarantee the accuracy of third-party information referenced on the website.

3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, and software, is the property of Abheegrah Foundation or its licensors and is protected under the Copyright Act, 1957. Unauthorised reproduction, distribution, or modification of any content is strictly prohibited without prior written consent from the Foundation.

4. Permitted Use

Users are permitted to access and use this website for personal, non-commercial purposes only. You agree not to:

• Use this website for any unlawful purpose or in violation of any applicable law;
• Transmit any unsolicited or unauthorised advertising or promotional material;
• Attempt to gain unauthorised access to any part of the website or its related systems;
• Engage in any conduct that restricts or inhibits any other person's use or enjoyment of the website;
• Introduce any virus, Trojan horse, worm, or other harmful material to the website.

5. User-Submitted Content

By submitting any content (including messages through our contact form), you grant the Foundation a non-exclusive, royalty-free licence to use such content solely for responding to your query or improving our services. You represent that any information you submit is accurate, complete, and does not infringe any third-party rights.

6. Links to Third-Party Websites

This website may contain links to third-party websites for informational purposes only. The Foundation does not endorse, control, or take responsibility for the content, privacy policies, or practices of any third-party websites. Access to linked websites is entirely at the User's own risk.

7. Limitation of Liability

To the fullest extent permitted by applicable law, the Foundation and its trustees, officers, employees, and volunteers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of this website or reliance on any information published herein. This includes, without limitation, any loss of data, revenue, or goodwill.

8. Indemnification

You agree to indemnify and hold harmless the Foundation, its trustees, officers, and volunteers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of this website or violation of these Terms.

9. Modifications to Terms

The Foundation reserves the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated effective date. Continued use of the website following any changes constitutes acceptance of the revised Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka. The parties shall first attempt to resolve disputes through good-faith negotiation.

11. Contact

For any queries relating to these Terms, please contact us at:
Email: info@abeegrahfoundation.org
Phone: +91 81239 41122 / +91 97417 88484
Address: 120, 3rd Floor, Bull Temple Road Cross, Opposite Maratha Hostel, Gaviopuram Extension, Bangalore – 560019

1. General Disclaimer

The information published on this website by Abheegrah Foundation ("Foundation") is provided strictly for general awareness and educational purposes. It does not constitute medical advice, clinical guidance, or professional healthcare consultation of any kind.

The Foundation is a non-profit healthcare awareness organisation. It is not a licensed medical practitioner, hospital, clinic, diagnostic centre, or blood bank. Nothing on this website should be construed as establishing a doctor-patient or any other professional relationship between the Foundation and any User.

2. No Medical Advice

The health and medical information provided on this website, including information relating to blood donation, blood components, blood banks, eligibility criteria, and general health awareness, is sourced from publicly available materials, government publications, and recognised health authorities. It is provided for informational purposes only and:

• Is not a substitute for professional medical advice, diagnosis, or treatment;
• Should not be used to diagnose or treat any health condition;
• Should not override the advice of a qualified medical professional;
• May not be complete, accurate, or applicable to every individual's unique health circumstances.

Users are strongly advised to consult a qualified and registered medical practitioner before making any health-related decisions.

3. No Blood Bank or Donation Services

The Foundation does not operate a blood bank, collect blood donations, store blood, or facilitate the transfusion of blood. References to blood donation processes, eligibility, and blood banks on this website are solely for the purpose of public awareness and education.

4. Accuracy of Information

While the Foundation makes reasonable efforts to ensure that all information published is accurate and up to date at the time of publication, we make no warranties or representations, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information on this website. Any reliance you place on such information is strictly at your own risk.

5. Third-Party Content and Links

This website may reference or link to third-party resources, government portals, or healthcare organisations for informational purposes. The Foundation does not endorse, verify, or take responsibility for the accuracy of any third-party content. Users accessing third-party links do so at their own risk.

6. Emergency Situations

If you or any person is experiencing a medical emergency, please immediately contact emergency services (112 in India) or visit the nearest hospital. Do not rely on this website in any emergency situation.

7. Limitation of Liability

To the maximum extent permitted under applicable Indian law, including the Information Technology Act, 2000, the Foundation expressly disclaims all liability for any loss, injury, damage, or adverse consequence arising from the use of, or reliance upon, the information contained on this website.

8. Governing Law

This Disclaimer is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka.

9. Contact

For any questions regarding this Disclaimer, please contact:
Email: info@abeegrahfoundation.org
Phone: +91 81239 41122 / +91 97417 88484
Address: 120, 3rd Floor, Bull Temple Road Cross, Opposite Maratha Hostel, Gaviopuram Extension, Bangalore – 560019